My 9 year old daughter just finished phase 1. It's amazing to see the change in her smile in just 10 months. Every member of the staff was great handling her nerves when we started a new process and were happy to answer any questions that she had. Making appointments was easy and we were always seen promptly. Both Dr. Krieg and Dr. Jezdimir were very friendly and explained any kind of progress or adjustment to me. We're looking forward to working with LakePointe Orthodontics during the observation phase and when we move into phase 2.